Pulse Device Care

A Tech Genius membership

Pulse Device Care

Protection for the devices you rely on.

Step 1

Apply online

Tell us the iPhone and create your member login.

Step 2

Visit Tech Genius

We inspect the device in the store and activate the membership.

Step 3

Pay monthly

The monthly membership is billed only after payments are turned on.

Step 4

Bring it in

If something repairable breaks, file a claim and pay the deductible in the store.

Plans and deductibles

iPhone 11-13

$9.99/month

  • Battery deductible $29.99
  • Screen deductible $59.99
  • Other repairable damage $99.99

iPhone 14-15

$12.99/month

  • Battery deductible $39.99
  • Screen deductible $79.99
  • Other repairable damage $99.99

iPhone 16-17

$12.99/month

  • Battery deductible $49.99
  • Screen deductible $99.99
  • Other repairable damage $149.99

Payments not enabled yet. You can apply now. Monthly billing starts only after the owner turns payments on.

Covered

Repairable accidental damage, including a cracked screen, a worn battery, or other damage the shop can repair.

Not covered

Loss, theft, liquid damage, and a motherboard or logic board failure that cannot be repaired. Cosmetic-only damage that does not affect function, and damage already present at activation, are also outside the membership. These terms are a draft pending review.

Check a model

Eligible iPhones

  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone 12
  • iPhone 12 mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 mini
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 15
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15 Pro Max
  • iPhone 16
  • iPhone 16 Plus
  • iPhone 16 Pro
  • iPhone 16 Pro Max
  • iPhone 16e
  • iPhone 17
  • iPhone 17 Air
  • iPhone 17 Pro
  • iPhone 17 Pro Max
  • iPhone 17e

FAQ

Do I have to come to the store?

Yes. An application stays pending until Tech Genius inspects the phone and activates the membership.

Where is the deductible paid?

In the store only, by cash or card. The monthly membership is separate and is not billed until payments are enabled.

Can I cancel?

Yes. Cancel anytime in the member portal. Coverage ends at the end of the paid period. Payments are not enabled yet, so a cancel ends coverage immediately.