DRAFT - pending review
Pulse Device Care terms
Coverage terms apply. This page is a draft for the owner and for legal review before payments launch. Pulse Device Care is a store membership program offered by Tech Genius. It is not insurance.
Covered
Repairable accidental damage, including a cracked screen, a worn battery, or other damage the shop can repair. Claim types are screen, battery, and other repairable damage such as back glass, the frame, cameras, the charging port, buttons, speakers, and small parts.
Not covered
Loss, theft, liquid damage, and a motherboard or logic board failure that cannot be repaired. Cosmetic-only damage that does not affect function, and pre-existing damage found at activation, are outside the membership.
Activation and cancellation
The device must be inspected in the store before the membership is active. You can cancel anytime. Coverage ends at the end of the paid period. A past-due membership has a default 7-day grace period, then coverage pauses. The owner can change the waiting period, claim limit, battery-health threshold, and grace period. Defaults are no waiting period, no yearly claim cap, battery claims when health is below 80%, and 7 grace days.
Deductibles are paid in the store only. The monthly membership is the only online charge, and payments are not enabled yet.